Training process:
Understanding why & how to communicate
Phase 2: Basic Workshop
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Basic Workshop: Interactive reflection – Experience based learning methods, including results from observation and reflection Duration: ½–5 days * Central place/ full time Aim: Skills training, with feedback. Linking participants’ own observations to a number of theories. Training of Trainers |
- Module 1: Introduction of workshop programme and participants
- M1a. Introduction to course concepts and contents, and introducing participants (pdf) (powerpoint)
- Module 2: Communication and conscious learning
- M2a: How do adults learn? Using learning theory with patients and colleagues (pdf) (powerpoint)
- M2b: Feedback from observing how you communicate (pdf) (powerpoint)
- M2c: Gold standard communication theory, skills and strategies in practice (pdf) (powerpoint)
- Module 3: Understanding and managing emotions
- M3a: Feedback from observing how you manage emotions (pdf) (powerpoint)
- M3b: Communicating with awareness and emotional competence: Effects of safety, anger and insecurity on how we communicate (pdf) (powerpoint)
- M3c: What makes people change attitudes and behavior? And why doesn’t the patient do what I tell him? (pdf) (powerpoint)
- M3d: Recognizing, managing and preventing stress with communication and emotional competence (pdf) (powerpoint)
- M3e: Managing conflict with awareness and emotional competence to maintain dignity and respect (pdf) (powerpoint)
- Module 4: The function of research in clinical care
- M4a: Communicating about research with awareness and emotional competence (pdf) (powerpoint)
- Module 5: Building and using communication strategies with emotional competence
- M5a: Using communication skills and emotional competence to educate patients (pdf) (powerpoint)
- M5b: Strategies to communicate with awareness and emotional competence (pdf) (powerpoint)
- All PowerPoint presentations
- Workshop programmes
- Evaluations
- Videos – how to teach/ introduce modules