Training process:

Practicing & learning more

Phase 3Skills into Action

Skills into practice: Informed reflection in and on action. Continue self-observation + reflection during daily routine work, using specific tasks to deepen + confirm learning

Duration: 3–4 months
On the job/ during regular work hours

Practice new skills in their own working environment; discuss with colleagues; become a role model. Strengthen confidence to practice new skills.

Individual learning: Self-observation and reflection tasks/tools + Endline


  • Skills into Action phase: Introduction, preparation, administration, observation and reflection tasks, and all documents [pdf]
  • Self-observation and reflection tools (10) [pdf]
  • Pack 5: Strengthening communication with colleagues (4 tasks) [pdf]
  • Pack 6: Comm. With supervisors; taking care of safety, and of emotions (4 tasks) [pdf]
  • Pack 7: Summing up – handling challenges related to emotions [pdf]

Additional tasks for Wales doctors

  • Most significant change stories
  • Endline questionnaire
  • Examples of insights