“Taking time as a health professional to communicate clearly with a patient and to include them in the management of their care can be such a positive experience …. You gain from the process... and you see the patients also energized.”
Dr Kairuni Doto, medical officer in Kilifi, Kenya reflects on the value of her recent participation in the Communicating with awareness and emotional competence course (iCare-Haaland Model) on her interactions and relationships with her patients.
 See her full interview here or visit our Training section for further information about the iCAre-Haaland Model and available resources.