A guide to Communication skills training
“The utility of all research depends on the quality of the information
and in the case of information collected from talking to people,
it depends critically on the quality of the communication
between the research participants and researchers.”
Kevin Marsh, former Director, KEMRI Wellcome research programme and Norbert Peshu,
Chief Research Officer at the KEMRI Centre for Geographic Medicine Research Coast
This communications training course was developed to enhance the capacities of field workers in their interactions with research participants. A practical and accessible resource.
Access to the full training materials here
Communicating with awareness and emotional competence: Strengthening skills to interact respectfully, for health professionals across cultures. (iCARE-Haaland model)
“Active listening, with understanding and empathy, is the most important skill”
Caroline Mulunda (Clinical officer in Kilifi, Kenya)
A comprehensive resource building communication and emotional competence for those working in challenging health settings. Accessed as a full course to be completed within work contexts through both a reflective and in person workshop model over a period of time.
Access to the full training materials here.
Building Trust and Empathy Around COVID-19 training program
A Series of Training videos developed by Breakthrough ACTION Nigeria for Healthcare workers for client centred communication approaches.
Each video focuses on an important aspect of building trust and empathy. Developed in response to the Covid-19 context, these trainings are relevant to enagaging on various health topics, such as the role of health care workers and the power of their recommendations in promoting health and health behaviours.
Learning Video 1: Health Care Worker Well-Being
Learning Video 3: COVID 19 Vaccines
Learning Video 4: Presumptive Communication
Learning Video 5: Motivational Interviewing